Shipping policy

Last updated: January 16, 2026

Order Processing

Orders are typically processed within 1–3 business days (excluding weekends and holidays). Processing times may vary during peak periods, promotions, or product launches.

Shipping Rates & Currency

• All shipping fees are displayed in Canadian Dollars (CAD) at checkout.
• Shipping costs are calculated based on destination, order size, and carrier rates.

Delivery Timeframes

Shipping timelines are estimates only and are not guaranteed. Delivery delays may occur due to:

• Carrier disruptions
• Weather conditions
• Customs clearance (for international orders)
• Incorrect or incomplete shipping information

Mammoth Supplements is not responsible for carrier delays once an order has shipped.

Address Accuracy

Customers are responsible for providing accurate shipping information. Orders shipped to incorrect addresses due to customer error may not be eligible for replacement or refund.

Lost or Damaged Packages

If your order arrives damaged or appears lost in transit, please contact customer support promptly. Photos and order details may be required to assist with a claim.

International Orders (If Applicable)

International customers are responsible for any applicable duties, taxes, or import fees imposed by their country.